As an integrated product design and strategic innovation firm,
we believe that successful design goes beyond aesthetics;
it is about designing the human experience into every product or service.
How can we help you?
- I am an inventor and need a product designed;
- I have a product but want to refine it;
- I want to understand my customers behaviour and how they interact with my business;
- I am a foreign firm looking to change my products to suit the African consumer;
- I need to re-imagine our service delivery to our customers;
- I need to set up an innovation factory inside or outside my business;
- I need a radical kiosk designed for my business;
- I need a product prototyped rapidly or manufactured locally or overseas.
Who is ...XYZ
...XYZ is an award winning product development and strategic innovation firm based in Cape Town, South Africa.
We help our clients to conceptualise and design innovative products, services and interactive experiences.
Our service design expertise helps clients to re-imagine their approach to service delivery, and creates innovative new experiences based on a detailed understanding of the needs, desires and behaviour of customers and users.
Essentially we re-introduce design into business, by creating an outsiders view of how best to meet the needs of tomorrow’s customers.
Established in 1999 we put South African Design on the map. Our products feature in the permanent collections of some well respected institutions, such as the Smithsonian, the Museum of Modern Art in New York and the Victoria and Albert Museum in London.
What We Do
We study the way people interact with products and services
We then use this knowledge to do three things for our clients:
- We design some very cool high tech products, from concept to commercial roll out; and
- We help clients to re-imagine the way that their customers interact with their service offerings and redesign their customer experience;
- We assist foreign businesses to adapt their product and service offerings for African markets; We have detailed experience on how they need to approach this and how to redesign or change their products to suit these new markets.
We have a unique ability to migrate fieldwork data and research theory into testable products and services and then roll them out commercially. This is an invaluable end-to-end service for any entrant into this or any other African Market.
Our ...XYZ Design Experience
We assist clients across their entire product or service development lifecycle.
Our team of senior professionals has many years of experience in disciplines ranging from:
- Industrial design
- Product design
- Service design
- User experience design (UX)
- Human centred design (HCD)
- Innovation management and measurement systems
- Design thinking
- Intellectual Property protection; and
- Project commercialisation
A detailed discussion of our DDD Design Process can be found HERE >>
Cutting Edge Kiosk Design
…XYZ Design is South Africa’s premier kiosk and interaction design provider. For well over a decade we have been successfully providing kiosks to both local and international markets.
Our solutions range in complexity from entry level information kiosks to secure automated teller machines.
Each kiosk is individually tailored to suit our client’s desired market penetration, brand compliance, budget constraints, delivery expectations and, importantly, the end-user’s technical proficiencies.
You can visit our detailed …XYZ KIOSK SITE HERE
Meet The Team
Innovators, Deep Thinkers, Designers ... all Design Inspired
Roelf Mulder is the founder of …XYZ Design, and one of Cape Town’s leading designers; a pioneer in the field of product design and a leader in Innovation and Design Thinking methodology in South Africa. More about Roelf >>
Get in Touch with Us
How Can We Help You ?
Address: Montebello Design Centre, 31 Newlands Avenue, Newlands, Cape Town, South Africa
Reception: +27 (0)21 685 3481 | Facsimile: +27 (0)86 514 1578 | Email: info @ dddxyz.com